Privacy Policy

Effective date: September 24, 2024

DK2L Media LLC (“DK2L,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share information when you visit our websites or interact with our online services.

This policy applies to dk2lmedia.com, kfoxdigitalradio.com, wellsoflove.com when launched, and other DK2L Media LLC websites that link to this policy. It does not apply to a separately operated nonprofit organization or to third-party websites and apps, which have their own privacy practices.

Information we collect

Information you provide. When you contact us, submit a song request or dedication, sign up for updates, make a purchase, or complete another form, we collect the information you choose to provide. Depending on the form, this may include your name, email address, phone number, message, dedication, and information needed to respond to your request.

Information collected during a visit. Our websites and the providers that support them may collect technical information such as your IP address, browser and device type, pages visited, referring page, and approximate location derived from your IP address. Cookies and similar technologies may help operate the websites and measure their use.

Listening information. When you play KFOX Digital Radio, our streaming provider may receive technical information needed to deliver the stream and measure listening, such as your IP address, device information, and listening activity. If you listen through a third-party app or platform, that provider’s privacy policy also applies.

How we use information

We use information to operate and improve our websites and radio services; deliver the audio stream; respond to messages, requests, and dedications; process transactions where offered; send updates you have requested; measure site and station performance; maintain security; and meet legal obligations.

On the dedication page, we ask you to check a box confirming that you have read and accept this Privacy Policy before submitting your dedication. Other forms on our websites may not have this checkbox. Checking it does not sign you up for promotional emails.

A dedication submitted for broadcast may be heard by listeners. Please do not include sensitive information about yourself or another person in your dedication. Submitting a dedication does not guarantee that it will be played.

If you submit a dedication or message for broadcast or publication, the form should tell you that the name and message you provide may be heard or seen by others. Please do not include sensitive information about yourself or another person. Submitting a request does not guarantee that it will be played or published.

When information is shared

We may provide information to companies that help us operate our services, such as website hosting, streaming, form, email, analytics, and payment providers. We may also disclose information when required by law, to protect our rights or users, or as part of a business transaction.

We do not sell or share visitors’ personal information for advertising. If you submit a dedication or other content for broadcast or publication, the information you authorize us to air or post may be heard or seen by others.

Cookies and your choices

You can manage or delete cookies through your browser settings. Blocking some cookies may affect how a website works. If you sign up for promotional emails, you can unsubscribe using the link in those emails or by contacting us.

Third-party services and links

Our websites may include embedded players, social media features, links, or services operated by third parties. Those providers may collect information when you use their services, and their own privacy policies govern their practices. For example, listening through Live365 is also subject to Live365’s Privacy Policy: https://live365.com/legal/privacy.

Children’s privacy

Our websites and radio services are intended for a general audience. We do not knowingly collect personal information directly from children under 13 through our websites without any consent required by law. If you believe a child under 13 has provided personal information to us, please email us so we can review and address it.

How long we keep information

We keep information for as long as reasonably needed to respond to requests, operate our services, maintain records, and meet legal obligations. The length of time depends on the type of information and why it was collected.

Security

We use reasonable measures to help protect information in our care. No website, transmission, or storage system can be guaranteed completely secure.

Privacy requests and contact

You may contact us to ask about personal information you have provided, request a correction or deletion, or raise a privacy concern. We will review and respond to requests as required by applicable law. We may need to verify your identity before fulfilling a request.

DK2L Media LLC
communications@dk2lmedia.com

Changes to this policy

We may update this policy as our websites and services change. We will post the revised policy here and update its effective date. If a change requires additional notice or consent under applicable law, we will provide it.